Customer Success at Extreme Networks

We get it. You need to build agility, security and efficiency into your IT environment to achieve business outcomes quickly and efficiently. With Extreme Networks Customer Success you get expert guidance throughout your Extreme Networks journey to maximize the value from your IT investment.

Achieve strategic goals and targeted business outcomes faster

Accuracy.svg

Reduce Risk

Minimize the risk of introducing new technology into your current environment with exclusive access to expert support and best practices.
Clock-Stopwatch.svg

Accelerate Innovation

Quickly and efficiently adopt the solutions that are critical to your business outcomes.  We help you identify and maximize the technology capabilities most important to meet your organization's objectives.
Extreme-Deal-Reg.svg

Fast Time to Value

Hasten the adoption of Extreme Networks features and capabilities with relevant product adoption paths and our latest technologies to take full advantage of Extreme solutions - at your pace.
Analytics-1.svg

Quantifiable Results

Proactive reviews and health checks aligned with your specific deployment of Extreme Networks solutions.

We Offer Two Customer Success Engagements

Content and resources delivered throughout your investment journey to guide you toward successful outcomes.

Provides Extreme Networks Premier customers a designated Customer Success Manager (CSM) to ensure value is delivered throughout the engagement, using a personalized success plan to make sure business outcomes are met.

Premier Services Expert-led Customer Success
ts-001-training-support-img-6@1x
se-001-customer-success-img-1.png

Why Extreme Networks Customer Success?

With Extreme Networks Customer Success, customers gain more value from their technology investment through proactive planning, support and access to expert-led engagement.  Customers are guided through technology adoption paths that focus on the most important features to make customers wildly successful in achieving their business outcomes.

Service Documents

  • pr-001-sd-wan-carousel-2.png

    ExtremeCloud SD-WAN

    ExtremeCloud SD-WAN provides the cost, continuity and connectivity benefits of SD-WAN along with cloud-native, unified management, Fabric to the Edge, and advanced application performance management.
    At-A-Glance
  • ts_002-customer-support-img-2@1x

    The Customer Success Journey

    Get maximum value from your ExtremeCloud investment with Extreme Networks Customer Success.
    Infographic
  • pr-001-sd-wan-img-featured-6.png

    Improve Resilience and Security with SD-WAN

    Gain the Best Performance with the Lowest Risk and Complexity with ExtremeCloud SD-WAN
    Data Sheet
  • ts-001-training-support-img-5@1x

    Network Services At-a-Glance

    Modernize and unleash the power of your network. Gain access to networking experts dedicated to your success and support that can help ensure positive outcomes.
    At-A-Glance